All orders are shipped in plain, unmarked packaging with no product details on the outside. Shipping labels use discreet information only, so the contents stay private.
Adults only
Aphro is for adults in Canada. Please confirm before entering.
FAQ
Shipping, privacy, payment, and product-care guidance in one place.
All orders are shipped in plain, unmarked packaging with no product details on the outside. Shipping labels use discreet information only, so the contents stay private.
Your order will appear under a neutral billing descriptor. It will not reference adult products.
We use secure encryption technology to protect your personal and payment information. We never sell your data, and we only share essential details with trusted providers when needed to complete your order.
Orders ship from our Canadian fulfillment centre, which helps reduce delivery times and avoids cross-border customs delays.
Estimated delivery times are: Toronto and the GTA, same day to 1 business day; Ontario, 2 to 4 business days; and the rest of Canada, 3 to 7 business days. Once your order ships, you will receive tracking by email.
As soon as your order ships, we will email you a tracking link so you can follow the delivery status.
For hygiene and safety reasons, opened intimate products cannot be returned or exchanged. If an item arrives damaged or defective, please contact us within 48 hours of delivery and we will help resolve it.
We focus on body-safe materials and work with manufacturers that follow recognized safety and quality standards.
Most products can be cleaned with warm water and mild soap or a toy cleaner. Let the product dry fully before storing it, and always follow any care instructions included with the item.
We accept secure online payments, including Visa, Mastercard, debit cards, and other supported payment methods. All payments are processed through encrypted systems.
Our checkout uses industry-standard security protocols to help keep your payment information protected.
Our products are for adults only. By placing an order, you confirm that you are at least 18 years old and legally permitted to purchase these products in your jurisdiction.
This website is intended for adults. If we learn that an order was placed by someone under the legal age, we reserve the right to cancel it.
If you need help, you can reach our support team by email or through the contact form on the website. We usually reply within 24 hours on business days.